Refund & Returns
We take great pride in the quality of our fragrances, but if you are not satisfied with your purchase for any reason, our refund and return policy is as follows:
1. Return Policy
Returns are accepted within 7 days of receiving the product.
To initiate a return, you must provide your order number and proof of purchase.
2. Refund Policy
If you receive a damaged or incorrect product, you are eligible for a full refund or an exchange.
Refunds will only be processed after the returned product has been received and inspected.
The refund process will take 3-5 working days after approval.
3. Exchange Policy
If you wish to exchange your fragrance for another, it will be subject to availability.
4. Important Notes
Customized or limited-edition fragrances cannot be returned or exchanged.
Dilfareb reserves the right to update this policy at any time, so please review it before making a purchase.
For any assistance, feel free to contact our customer support.